I just got an email from you saying that I’ve been charged the non-discounted rate for my tutoring lesson. I purchased a package, so I should be getting charged the discounted rate, right?
You are in fact receiving the discount. Here’s how: Let’s assume you purchased the $400 credit package and you paid $360. Let’s also say your tutor’s rate is $40 per hour. After a one hour lesson, $40 is debited from your WyzAnt credit. Remember, you got $400 in credit but paid only $360, so you received your 10% discount upfront when we gave you a free $40 in credit.
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