I just downloaded the Authorware WebPlayer plugin but I do not get streaming audio or video when I try to play the courses. How do I fix this?
First, make sure that you have actually installed the plugin and not just downloaded to somewhere on your hard drive. For Internet Explorer users, the installation process is typically taken care of for you automatically when you visit the installation link. For Netscape users, you will need to execute the file that you downloaded from Macromedia.