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I just completed my Entrance Interview/Master Promissory Note. Why is it not reflecting on my financial aid documents screen as received?

April 26, 2017documents entrance financial aid interview master promissory note received reflecting screen

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I just completed my Entrance Interview/Master Promissory Note. Why is it not reflecting on my financial aid documents screen as received?

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It takes approximately 3-5 business days for us to receive your EI/MPN information from the U.S. Department of Education and update in the system. If it has been more than five business days, please contact our office so we can research your documents.