I just added a user from the Cisco CallManager Administration page, but I do not see that user in the directory window on the client. What should I do?
A. The server extracts the user list from the directory, when one of these conditions is met: • Telephony Call Dispatcher (TCD) service is started and the directory sync interval is not zero. • Directory sync interval expired. • Directory sync interval changed from the Cisco CallManager administration page. The client loads the user list only at login. You need to re-login after any one of these conditions has been met for the client to see an updated user list from the server. Users without telephone numbers are not displayed on the client. Make sure that all relevant users have phone numbers listed for them in the directory.
A. The server extracts the user list from the directory, when one of these conditions is met: • Telephony Call Dispatcher (TCD) service is started and the directory sync interval is not zero. • Directory sync interval expired. • Directory sync interval changed from the Cisco CallManager administration page. The client loads the user list only at login. You need to re-login after any one of these conditions has been met for the client to see an updated user list from the server. Users without telephone numbers are not displayed on the client. Make sure that all relevant users have phone numbers listed for them in the directory. If this does not work, restart the TCD service.
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