I installed TeleMessage Mail Plug-in a while ago, but lately Outlook seems to be really slow when I try to open or close messages. Whats going on?
Delays in manipulating messages can be caused by a known (and we thought fixed) bug in Outlook, where the file outcmd.dat becomes corrupted when custom toolbars (such as the TeleMessage Mail Plug-in toolbar) are used in Outlook. There’s a Microsoft Knowledge Base article on this subject 268978 – OL2000: The Outcmd.dat File Increases When You Add Custom Command Bars ,(http://support.microsoft.com/?kbid=268978) which indicates that Microsoft has a fix, but doesn’t say what it is. You can test whether this is the cause by locating the file with Outlook closed – a problem is indicated if outcmd.dat is well in excess of the 48 KB ‘standard’ size. To correct an overgrown outcmd.dat, delete the file with Outlook closed – if you find multiples, remove the one with the latest date and time. Outlook will remake the file when reopened, and, at least for a while, you should see that the delay on manipulating mail messages goes away. However, without a fix from Microsoft, the slowdown will recur ev
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