I installed SmartSignature but can not find it when I select Start>Programs>. Where is it?
SmartSignature “plugs in” to Adobe Acrobat software. Therefore, you can only access it by opening up Adobe Acrobat (or Reader). When you launch your Adobe program you will see the SmartSignature “S” in the Adobe toolbar. I do not see the “S” in the Adobe toolbar that the instructions told me should be there. Determine which version of Adobe Acrobat you are using. If it is version 5.0.1 there is a known bug that is the most likely issue. Acrobat Reader 5.0.1 defaults to only show “certified” plug-ins in the Acrobat tool bar. (This is not an issue with other Acrobat versions.) You will need to change this default setting. To change this setting in version 5.0.1 go to the Edit menu, select Preferences. Under Options there is a startup section, make sure the check box for Certified Plug-ins Only is NOT checked. Then close Acrobat Reader and re-open it. The SignOnline icon will now appear. If prompted, do a complete shut down & reboot. Troubleshooting: SmartSignature application I installed
