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I installed Mailwasher Pro 5 on Vista and now have problems. What should I do?

April 26, 2017installed mailwasher Pro problems Vista

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I installed Mailwasher Pro 5 on Vista and now have problems. What should I do?

1 Answer

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10 Posted

If you installed Mailwasher Pro 5 on your Vista computer then you may have to perform a clean uninstall of MailWasher Pro from Vista before installing Mailwasher Pro 6 which is Vista ready. Do not perform the below unless advised by Support or you are confident you can complete the steps and solve your Vista problem. Summary 1. Un-install MW. 2. Delete the MailWasher appdata directory. 3. Delete MailWasher Pro registry entries. 4. Restart computer 5. Download and install MailWasher Pro Detailed Instructions 1. Ensure you find the MailWasher appdata directory while MailWasher Pro is still running and installed. In MailWasher Pro click on Help >> About >> About >> Click the link to where MailWasherPro stores the data directory>> C:\Documents and Settings\yourname\Application Data\MailWasherPro or in Vista C:\Users\yourname\AppData\Roaming\MailWasherPro\ 2. Uninstall MailWasher Pro in the normal manner Click Windows Start >All Programs > MailWasher Pro>Uninstall MailWasher Pro then delete