I installed a Microsoft Office service pack and the image file I want to open no longer opens with Prizm Viewer. How do I correct this?
The steps below outline how to make Prizm Viewer the default image viewer for the image type you want to have Prizm Viewer open. 1) Open the file associations dialog from the start menu. 2) Select the Restore Defaults button to re-establish file associations created when Prizm Viewer was installed. 3) You may also, if you wish, check the box marked Check file associations at startup and notify if mismatched. This will present you with an option to adjust your file associations if another application has re-set them since Prizm Viewer was last used. 4) Close all instances of IE. 5) Try to Open your file type and it should open in Prizm Viewer now.