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I inserted the SIM card and powered the unit on, but the Internet icon doesn’t come on?

April 26, 2017card doesn’t Icon inserted internet powered SIM

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I inserted the SIM card and powered the unit on, but the Internet icon doesn’t come on?

1 Answer

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Check the status of the Alarm icon on the unit. If it is blinking, there exists an error condition that makes it impossible to connect to the mobile network (and Internet). See the information in the “ALARMS” section on the Overview page in the web user interface. If the error condition “No Auto APN was found” is specified, the unit was not able to automatically configure the APN and/or user name and password. In this case, enter these settings on the Internet page according to information from your service provider. On the Internet page in the web user interface, verify that the Link status is “Up” and that an IP address is received. If you have done the above correctly, you may need to check with your operator to determine if your SIM card supports data services.