I hooked everything up correctly and no water will come out the silver tube. What is the problem?
Open the panel on the left side of the Jupiter unit and be sure the filter is properly seat by turning it clockwise. This is the only reason why water would not come out of the unit unless something such as packaging material is blocking one of the tubes. I hooked everything up correctly, plugged in the unit and turned on the water. The water comes out but the lights don’t come on. What is the problem? Check the fuse in back of the Jupiter Water Ionizer. That is most likely the problem since Jupiter Water Ionizers are extremely reliable and have less the a 1% failure rate. The fuse is a standard 4 amp fuse obtainable at any electronics store such as Radio Shack.