Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

I heard the Meditherm system was manufactured overseas somewhere. Does that mean I won be able to get support in the USA?

April 26, 2017able heard manufactured mean meditherm overseas support system USA

0

Posted

I heard the Meditherm system was manufactured overseas somewhere. Does that mean I won be able to get support in the USA?

1 Answer

0

Posted

A. First, the Meditherm camera is manufactured in the USA and is fully compliant as a medical device. Second, factory phone support is available between the hours of 0700 to 1800 Pacific Coast Time. Outside of phone support hours, response to e-mail questions is normally within 12 hours.