I heard about a discount but cannot locate it for the event? Can I still receive the discount? Please contact Texas Box Office for questions regarding discounts and special offers.
When are refunds acceptable and how do I get a refund? The method you used for purchasing your tickets will determine how you may obtain a refund. Refunds are accepted only for cancelled or postponed events. The ticket purchaser must return to the point of original purchase to receive a refund for a cancelled or postponed event. Cancelled shows have a two-year to obtain a refund. Postponed shows have a three-year window to obtain a refund unless rescheduled before three years. In the case of a rescheduled event, ticket purchasers must obtain a refund before the rescheduled date is performed. No refunds will be given after completion of the the rescheduled performance. Tickets purchased through TexasBoxOffice.com and via the Texas Box Office Charge By Phone lines may mail tickets to Texas Box Office / P.O. Box 2929 / Austin, TX 78768-2929 or come to The Frank Erwin Center on 1701 Red River to give the tickets to a Texas Box Office representative.
Related Questions
- I heard about a discount but cannot locate it for the event? Can I still receive the discount? Please contact Texas Box Office for questions regarding discounts and special offers.
- Arrow I no longer wish to receive event notifications from Texas Box Office. How do I get removed from the list?
- I no longer wish to receive event notifications from Texas Box Office. How do I get removed from the list?
