I hear a loud sound on my water pipes, what is it?
If you hear the sound of water running and no one is using water in the house, it could mean that you have a leak on the buried service line leading to your home. Start by checking that there are no toilets leaking. You can check this by putting a few drops of food coloring in the tank to see if the dye shows up in the bowl. If you have a water meter you can also check the small red indicator on the dial to see if any water is going through the meter. If you still believe that you have no internal leaks, you can call our 24-hour emergency number and a service crew will come to your property to sound your water service to help you to determine where the leak may be. There may be a leak on the city water main that is not showing above ground, and getting away in the sewer that could be the cause of the load sound. The service crew will be able to make that determination.