I havent received any e-mail from IDENTITY GUARD. Why?
You may not be receiving your personal credit e-mail notifications for one of the following reasons: • Invalid E-mail Address: You may have entered your e-mail address incorrectly or may have an old e-mail address on file. Please log in to your Member Area home page and select Account Settings to make sure your e-mail address is listed correctly. • Delivery Options: You will only receive e-mail alerts if you have selected online delivery for receipt of your personal credit information. To review your delivery preferences, log in to your Member Area home page and select Account Settings. • SPAM Filters: Some SPAM filters may prevent you from receiving e-mail from us. Please check the settings for any SPAM filters you have to ensure that you can receive your e-mail alerts.
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