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I haven complained yet about unauthorised overdraft charges on my account – does this mean Im too late?

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You can complain now to your bank or building society – or you can wait until the “test case” issues have been resolved. If you complain now, your bank or building society must acknowledge and record your complaint – and keep you updated on developments in the “test case”. But the complaint will not be dealt with until the legal position has been clarified.

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