I haven complained yet about unauthorised overdraft charges on my account – does this mean Im too late?
You can complain now to your bank or building society – or you can wait until the “test case” issues have been resolved. If you complain now, your bank or building society must acknowledge and record your complaint – and keep you updated on developments in the “test case”. But the complaint will not be dealt with until the legal position has been clarified.
Related Questions
- What does it mean if I see new charges on my account but I havent received an e-mail notification about a bill being due?
- I haven complained yet about unauthorised overdraft charges on my account - does this mean Im too late?
- What will happen to customer complaints about unauthorised overdraft charges?