I have V.92 modem and Call Waiting service but PhoneTray Dialup fails to alert me when a call comes in. Why?
A. Some modems can detect incoming calls only on V.92 connection. Please check if your Internet Service Provider supports V.92 connection. To check what type of connection was established, when online click PhoneTray Dialup icon in Windows taskbar area near the clock at the bottom-right corner of the screen to bring up PhoneTray Dialup and click Dialup button (fourth button on PhoneTray toolbar). PhoneTray Dialup should display current connection type next to “Dialup connection:” label (e.g. “Connected to 555-5555 – V.92”). You might need to update your modem driver to get V.92 connection. You can find the newest drivers at modem manufacturer’s website. If your modem was bundled with the PC please try PC manufacturer’s web site. You can try to use another dialup number in your area in order to get V.92 connection. You can also try to select “Automatically disconnect the internet” option on the Dialup screen in PhoneTray Dialup. It might work with your modem if connection is not V.92. I
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