I have used PPPoA for a long time but now it won connect. Whats wrong?
BellSouth is making major changes to the DSLAM/Edge router network for DSL. The new PPP termination devices use PPPoE exclusively. The updates and changes are ongoing and most customers are notified beforehand so it does not cause a disruption in service. You may be shipped a new modem based on the type of modem BellSouth initially provided. Most customers are in one of two situations: 1. If you have an older modem that only does PPPoA (such as the Alcatel Stingray) you will need a completely new modem. If you did not receive a replacement modem contact BellSouth for a compatible modem/router. 2. If you have a modem that does both PPPoA/oE you will need to make sure it is configured to utilize PPPoE. Important Note: PPPoE has additional overhead and you should adjust your MTU settings on your NIC(s) to 1492 or less. Click here for more information.
BellSouth is making major changes to the DSLAM/Edge router network for DSL. The new PPP termination devices use PPPoE exclusively. The updates and changes are ongoing and most customers are notified beforehand so it does not cause a disruption in service. You may be shipped a new modem based on the type of modem BellSouth initially provided. Most customers are in one of two situations: 1. If you have an older modem that only does PPPoA (such as the Alcatel Stingray) you will need a completely new modem. If you did not receive a replacement modem contact BellSouth for a compatible modem/router. 2. If you have a modem that does both PPPoA/oE you will need to make sure it is configured to utilize PPPoE. Important Note: PPPoE has additional overhead and you should adjust your MTU settings on your NIC(s) to 1492 or less. Click here for more information.
