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I have tried to unsubscribe, but I still get mail from PlanetOut. How can I unsubscribe?

April 26, 2017mail planetout unsubscribe

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I have tried to unsubscribe, but I still get mail from PlanetOut. How can I unsubscribe?

1 Answer

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You probably have a duplicate record in our database (maybe you filled out the join form more than once) and every time you try to unsubscribe the autohandler goes to the first record, while the mail you are getting is from the second record. To get around the problem, send an e-mail to our feedback team and they’ll take care of it for you.