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I have tried to get into an Elluminate session but I keep getting a screen that is asking for my user name and password. What should I be entering?

April 26, 2017asking elluminate entering password screen session user

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I have tried to get into an Elluminate session but I keep getting a screen that is asking for my user name and password. What should I be entering?

1 Answer

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Posted

It is possible that the link you are using is incorrect. If the link was sent to you in an email check to make sure that the complete link is an active link (highlighted in blue and underlined). Sometimes part of the links sent in email can get dropped to the line below. Check to make sure you have the complete link pasted into your browser’s address bar. If you are using a link from the COVA High School Web site contact you teacher so that problem can be investigated and fixed.