I have tried requesting items online. Why does the system sometimes respond saying “no items requestable, request denied” yet I can see that the library network has it and is available?
There are a couple of scenarios where you may see Available items, but not be given the opportunity to request the items. In some cases, libraries have made a decision to make some of their items part of a browsing collection. Items so designated are not eligible to fill requests. However, you are always welcome to visit the library to check out these Available items. Often such items can be recognized by one of the following in the call number or item location columns when you are viewing Copy Status: Speed read, Express, Read It Now. In the case of recent feature film DVDs or videocassettes, the Minuteman Library Network has a policy restricting requests of recent films (added to the collection in the last 6 months) to patrons living in the community owning the films. As above, if the items are currently Available, you are welcome to visit the library to borrow the materials. For a more extensive discussion of the policy for requesting audiovisual materials see: http://www.mln.lib.ma
Related Questions
- How do I get a book from another library within the Chandler system (transferring items) or from another library system entirely (Interlibrary Loan)?
- How is the EnLinc online system different than my current desktop or network system?
- What are the other services I can access using the library online system?
