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I have to specify the number of telephony line licenses when buying agenTel. What does this imply?

April 26, 2017agentel buying imply licenses line specify Telephony

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I have to specify the number of telephony line licenses when buying agenTel. What does this imply?

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This is the number of concurrent telephony calls active at any given time on the IVR. It is possible that your IVR has more physical telephony lines installed, but at any given time only as many callers can be connected to the IVR as the number of telephony line licenses you have bought. For example, suppose that you have bought 10 telephony line licenses and have installed agenTel on a digital PRI connection (= 30 logical telephony lines). The first 10 callers will be answered by agenTels IVR, but the 11th caller will be disconnected without any message or warning.