I have taken all the precautions physically possible, carried out many occupational health assessments and the person is still complaining, what more can the employer do?
Often when you implement control measures to reduce the risk of MSDs it can take some time for the changes to take effect. When an employee has reported a work related MSD it can take time for the symptoms to subside and the employee might not immediately feel the benefit of the measures you have introduced. Monitoring the effects of control measures is most important. It is recommended that you work with your employee to try and identify those aspects of the job which are associated with their complaints. Actively managing a situation by seeking out information from the employee on symptoms over a period of time may help to identify whether the situation is resolving itself or still deteriorating. Questionnaires using body maps can be used to track how the region of discomfort varies and the intensity of pain changes. In may be appropriate to reduce the exposure of individuals to a specific task and its risk factors by increasing the range of tasks which are undertaken. Again monitori
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