I have submitted a reimbursement form for prescriptions I paid out-of-pocket. How soon can I expect to receive my reimbursment check?
A. Once CBCA Rx receives your reimbursement form and necessary accompanying documentation, it will be reviewed for processing. If your reimbursement request is denied, a “rejection letter” will be mailed to you explaining the reason for denial. Examples of denials are, but not limited to, “your benefit plan does not allow for reimbursement”, “this drug is not covered under your plan”, “claim is too old”, etc. In most cases, you can expect to receive some form of correspondence (payment or denial) within two weeks from the time we receive your request.
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