I have setup an audit and nothing appears in the Auditor SmartList. Any ideas why?
Typically when an Audit is not tracking changes it is due to expired registration keys. There are a few other reasons why an Audit may not be tracking the changes so you will need to verify and complete the steps listed below: • Verify the registration keys have been entered and are valid (Auditor Setup Window | Registration | Process). • Run the Rebuild SQL Table Master process (Auditor Setup Window | Rebuild SQL Table Master | Process). • Run the Rebuild SQL Triggers process (Auditor Setup Window | Rebuild SQL Trigger | Process). • If the audit doesn’t require a note update the audit to require a note. Run a test to see if you are getting prompted to enter the note. If after completing the above steps the audit still isn’t tracking changes please export the audit and send it to us, with and explanation of your desired results, at support@rocktonsoftware.
