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I have sent the payment, but my item has not been sent. What is going on?

April 26, 2017going payment sent

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Posted

I have sent the payment, but my item has not been sent. What is going on?

1 Answer

0

Posted

A. This could result from various scenario. Payment was not confirmed due to invalid/no reference, total amount deposited doesn’t match the item total amount, payment was not transfered to the right account, postal address or phone number invalid/missing, delay in courier and finally shipment delayed due to custom. If your payment was not mark as confirmed after 3 workings from the day you deposited your money, you must contact us immediately and have your receipt ready to be fax/email to us together with your ebay id and item number so we can track and find your payment. If your address or phone was invalid/missing, we will try to contact you. Communication is the key to fix this issue.