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I have recieved an e-mail saying that I have taken the incorrect CITI training, why?

Citi e-mail recieved TRAINING
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I have recieved an e-mail saying that I have taken the incorrect CITI training, why?

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• You may have checked the box that indicates that you have taken the Basic Course, when you have not completed it. In this case please update your Learner Profile, and you should be directed to take the Basic Course when entering the next module. You may have taken the Basic Course while at another institution, in this case please forward our office a copy of that documentation.

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