I have received the physical ECS refund advice and status of refund is “paid” on website of refund status track but my account has not been credited. Whom do I contact?
A. In case credit is not effected in the taxpayer account through ECS but the refund advice has been received by the taxpayer AND the status shown is “paid”- in that case, the tax payer should contact his bank or SBI. You should contact SBI at the following address. Cash Management Product (CMP) State Bank of India SBIFAST 31, Mahal Industrial Estate Off Mahakali Caves Road Andheri (East) Mumbai – 400 093.
