I have received a “live” (paper) check today and I have not turned in any paperwork to change my account number or cancel direct deposit. What happened?
Most likely, your bank has notified Payroll that there is a problem with the account you have provided to Duke. You should first contact your bank to find out if there are problems or changes to your account number. If they cannot provide you with any information, please call the Payroll office at 684-2642.
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