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I have proof that I submitted the claim within the timely filing limits, what is the appeals process? Where do I send the claim information?

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A. If you believe your claim was denied in error, please send your request for appeal along with support information to the address in your authorization of care letter or call the number on your EOB to obtain the appropriate appeal submission address. Submitting any of the following information with your appeal is considered evidence that your claim was submitted in a timely manner: 1) copy of an EOP with a date within the timely filing period; 2) certified or overnight mail receipts dated within the timely filing period; 3) copies of the microfilmed claim with Magellan’s date stamp within the timely filing period.

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