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I have programmed a flash cool in the Sentry 2.0 controller with a rate of 9999. Why does the FTC message keep coming on?

April 26, 2017controller cool Flash FTC message programmed rate Sentry

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I have programmed a flash cool in the Sentry 2.0 controller with a rate of 9999. Why does the FTC message keep coming on?

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The FTC alarm, which means “Failed to Cool,” appears during a cooling segment when the kiln is not cooling fast enough. However, a rate of 9999 disables the FTC alarm. FTC should not appear. Please use Program Review to make sure you entered …