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I have paid for my subscription, but my free gift hasn t arrived. What should I do?

April 26, 2017Free gift hasn paid subscription

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I have paid for my subscription, but my free gift hasn t arrived. What should I do?

1 Answer

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Delivery of the free gift promoted with your subscription usually takes six weeks after the receipt of payment. If it has been six weeks, please send us an e-mail explaining the situation, or call Customer Service at 800 NGS LINE (U.S. and Canada only) or +1 813 979 6845 (outside U.S. and Canada).