I have noticed that the drinking tray is icing up. What is the problem?
First, check the electrical outlet to make sure you have power. Plug is a light or some type of electrical tool to check the outlet. If the outlet is good, then read on. We use our Kane Heated Waterer year round and find that over time the heating coil will build up with lime and mineral deposits. You may not see a lot of buildup but it will be enough to reduce the efficiency of the coil to the point where not enough heat can transfer to the water to keep it ice free. The solution is to empty the waterer and pour in a gallon of white vinegar (or a commercial de-liming product) to dissolve these deposits. Let the solution stand overnight. Drain and clean the waterer. This will restore the heating coil to “like new” condition. If none of these steps appear to solve the problem, then please contact us. The electrical system is straight forward and easy to trouble shoot. We might add, however, that we have never seen nor heard of a unit failing in the field. This is not to say that it cann
