Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

I have not yet received a call from my local BIG PRINT Photo Centre Store to say my order is ready to be collected. How do I chase it up?

April 26, 2017big Centre local photo print ready received store

0

Posted

I have not yet received a call from my local BIG PRINT Photo Centre Store to say my order is ready to be collected. How do I chase it up?

1 Answer

0

Posted

If you have checked the status of your order using the ‘My Orders” function in your account and it has been over 5-7 days since your order has been shipped and you have not received a call from your local BIG PRINT Photo Centre, you can call and speak to the BIG PRINT Photo Centre staff. Provide your last name and order number and check if your online order is in store. In some cases they may have tried to reach you already but been unable to leave a message. If they do not have your order, please contact Customer Support. I have chosen Home Delivery but my order has not arrived If you have checked the status of your order using the ‘My Orders” function in your account and it has been over 5-7 days since your order has been shipped, please contact your local post office to enquire if they are holding your package. If they do not have your order, please contact Customer Support.