I have not received any “Forgot Password”, offer or transaction notification emails. What might be wrong?
Please review the email address you entered when you registered which you can find on the My Account page. An error in your email address could prevent you from receiving email messages. You may also want to check your bulk, spam or junk mail folder to see if a Drive Reward$ email message may have been directed to one of those locations. The message will be sent from dtdriverewards_support@gage.com, or help@myecount.com. If you sign up for information alerts through Ecount, you may want to ensure that any email address ending in “…ecount.com” is accepted. Please add these email addresses to your address book or contact list to ensure that messages are routed to your inbox in the future. If you need additional assistance, please Contact us.