I have just received an email from a client and/or student using the McElroy Contact form on the website. Should I contact the client right away, or should I wait?
Yes–please contact your student or client as quickly as possible. If the client leaves a phone number, we suggest that you call the client first, then send an email to follow-up and confirm in writing the details of your phone message or conversation. (We also ask that you CC our office staff (staff@mcelroytutoring.com) to all emails that you send to clients, so that we can “stay in the loop” and help arrange scheduling and payment.) Our clients value prompt responses from their tutors, and a quick reply will increase your chances of being “hired” by the client. Remember that in many cases, our clients are emailing several tutors before they make their final decisions. You are also free to schedule an initial one-hour lesson with students at any time. However, any time a lesson is scheduled, we require you to 1) add this event to your Google Document Timesheet as quickly as possible and 2) contact our office to confirm pre-payment. (Our company policy is that all lessons must be paid
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