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I have got a GN9120 cordless headset and I have lost the sound in the headset. What is the first thing I can try before calling yourselves?

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I have got a GN9120 cordless headset and I have lost the sound in the headset. What is the first thing I can try before calling yourselves?

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The most common fault in this case is where your headset has lost Pairing with the base unit. There is a way in which you can re-register your headset with the base unit. To re-register your headset with the base you simply complete the following: • Unplug the power adaptor. • Place the headset into the base unit. • Plug the power adaptor back to the power socket. • All lights flash for app. 4 seconds. After this only the battery indicator will be lit. • Your headset should now be ready for use.

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