I have entered the code and the phone displayed the message “Cannot Undo Restriction” or “Not Allowed”, what now?
When entering unlock codes you only get 5 attempts. The message “Can Not undo Restriction” or “Not Allowed” means that an incorrect code has been entered 5 times or more prior to entering the correct code we generated. This may have been yourself or the previous owner of the handset. This means that even a correct code will not unlock your phone. Sadly your phone can now only be unlocked using a direct cable method, your local market unlocker should be able to help. 4) I entered the code and the phone displayed the message “Code Error” If you see “Code Error” after entering the code then your phone may be unlocked regardless of the message. Try another SIM card in the phone to see if it is accepted! If the phone is still locked it is likely you have entered incorrect details during the phone call. Please visit the contact us section and drop us an email with the information we request. 5) Nothing happens when I enter the code (no message is displayed at all) As soon as you enter the fi
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