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I have Copilot OneClick installed on my computer; how do I get help?

April 26, 2017Computer copilot help installed oneclick

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I have Copilot OneClick installed on my computer; how do I get help?

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Fog Creek Copilot OneClick appears as a green icon next to the clock in the lower right on Windows and in the upper right on a Mac. It looks like this: One thing that the person helping you might ask is if you know the name of your computer. To find that, right-click on the Copilot OneClick tray icon, and you will see an item that says: Computer Name: Geoff’s Computer In this example the computer’s name is “Geoff’s Computer”, your computer will likely be different. Giving that name to the person helping you will make it easier for them to start your support session.