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I have consecutively entered the wrong SecureCode for three times while making online purchase. Now I cannot use Hang Seng MasterCard SecureCode Service, what should I do?

April 26, 2017consecutively hang online purchase SecureCode seng times wrong

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I have consecutively entered the wrong SecureCode for three times while making online purchase. Now I cannot use Hang Seng MasterCard SecureCode Service, what should I do?

1 Answer

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You can unlock your selected profile at any time in the “MasterCard SecureCode Service” > “Update Customer Record” section of Personal e-Banking. Your old SecureCode will be retained after the profile is unlocked. If you have already forgotten your old SecureCode, please change it after you have unlocked your profile.