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I have configured my media playback tool to play .WAV files and I am still unable to hear my Voice Mail messages. Now what?

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I have configured my media playback tool to play .WAV files and I am still unable to hear my Voice Mail messages. Now what?

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Please check your computer audio in the task bar and make sure that the mute option is not checked. Next verify that the sound is turned up enough to hear the messages.

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