I have changed my Postini setting to the most aggressive setting and am still getting spam. Why is this?
A No Spam Filtering service is perfect. You will always receive some spam in you mail box. See the answer above. One item that we have found to be problem is in the approved sender/recipients list in your Message Center. If you have put a e-mail address or a domain name in the approved sender/recipients list then any mail from that address or domain will not be filter for Spam. This doesn’t apply if a virus comes from that address or domain. One example we have seen is a user that put a domain name in the approved Sender/Recipients list, like HOTMAIL.COM. This would allow any mail from any e-mail address at HOTMAIL.COM to NOT, I repeat NOT, subject to spam filtering because you have approved all mail from that domain. It isn’t a good idea to approval complete domains unless you understand what you are approving. See the help section in the Postini Message Center for additional information.
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