I have been contacted by a debt collection agency, STA Graydon, what shall I do?
If you have been contacted by our debt collection agency, STA Graydon, it means that you must have unpaid fees that you owe to the University and you have not responded to our reminder letters and emails. The external collection agents form part of our process for collecting our unpaid fees and other costs. As a last resort, the Income Manager will refer your debt to our external collection agency following your de-registration. If you cannot pay the debt in full and want to set up a Payment Plan to pay by instalments you must communicate directly with STA Graydon. If you want to pay in full, then you can pay City University, and we will inform the agency that you have paid.
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Related Questions
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- I have been contacted by a debt collection agency, STA Graydon, what shall I do?
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