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I have been a mail service user in the past, but I don have a valid Rx number processed within the last six months to use to check order status. What should I do?

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I have been a mail service user in the past, but I don have a valid Rx number processed within the last six months to use to check order status. What should I do?

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To ensure your safety and security, we can only accept valid prescription numbers from orders filled from Merck-Medco Rx Services within the last six months. Please call your toll-free Member Services phone number if you require additional assistance.

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