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I have attached an external device for backup, but no icon shows up. What’s wrong?

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I have attached an external device for backup, but no icon shows up. What’s wrong?

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If there were other devices attached to the USB2.0 port prior to connecting the external device, it may be necessary to power down the DVR and to restart it.If the icon still does not appear after restarting the DVR, it may very well be possible that the device is not compatible with the DVR.

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