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I have attached a MemoHASP security key (dongle) but I keep getting FactSage-Setup. Whats wrong?

April 26, 2017attached Dongle factsage-setup key memohasp security wrong

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I have attached a MemoHASP security key (dongle) but I keep getting FactSage-Setup. Whats wrong?

2 Answers

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If this is a Network Server installation, then to activate the Network Client PCs the Network Server requires a password. FactSage Client installations do not recognize this type of dongle. If this a Standalone version and FactSage-Setup (green screen) and its modules appear to run OK, and there are no crashes, then try the following: • Make sure that the MemoHASP key is firmly attached to the USB (or printer) port. If the printer is also connected it should work. If you are attaching the dongle to the printer port on a lap-top, you can attach a printer but you cannot use this port as a CD- or floppy-disk reader. • Make sure you have updated the PC to the new FactSage 6.0. In the FactSage-Setup main menu click on “Tools > MemoHASP Security Key (dongle) > Install Drivers”. This will install the latest MemoHASP drivers (version 4.99 or higher). The program should now run as the full FactSage (blue screen) package. • If this does not work please run the program \FactSage\MemoHASP\HInstall

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If this is a Network Server installation, then to activate the Network Client PCs the Network Server requires a password. FactSage Client installations do not recognize this type of dongle.