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I have an HP, IBM, Sony, or Compaq PC with a built-in K56flex modem and Im having connection problems. What can I do?

April 26, 2017built-in COMPAQ connection HP IBM K56Flex modem pc Sony

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I have an HP, IBM, Sony, or Compaq PC with a built-in K56flex modem and Im having connection problems. What can I do?

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HP, IBM, Sony, and Compaq are major PC manufacturers that have Original Equipment Manufacturing (OEM) agreements which bundle Lucent-based K56flex modems with their systems. Most of these modems are WinModems — that is, all of the software to drive the modem hardware runs on the local PC instead of inside the modem. You should contact your computer manufacturer for any updates that may be available for your modem. Be sure to have the ATI information available when you speak to their technical support. You should probably be sure your are running version 4.x of the Lucent code. If your PC is a 486 or less, you may have continued connection issues with this modem even with current firmware. We recommend a Pentium 90MHz or better system for running a WinModem. Upgrading to the latest 4.xx firmware version may help resolve this problem.