I have an existing retail account with Simon & Schuster. How can I check the status of my retail account order?
There are several ways to check your order status: • Use OASIS, our online order inquiry system. Visit the OASIS website to sign up. • CONTACT CUSTOMER SERVICE by completing our online form or emailing them at Consumer.CustomerService@simonandschuster.com. • EDUCATIONAL ORDERS: Contact the Pearson Education website to check the status of an order for Macmillian, Addison Wesley Longman, Prentice Hall, Silver Burdett Ginn, or Jossey Bass titles I’m an individual consumer. How can I check the status of my book order? To check the status of consumer order, call Customer Service toll-free at (800) 223-2336 Monday through Friday, 8:30AM to 5PM Eastern Time. Be sure to have your account and invoice number ready. You may also email your inquiry along with your account and invoice number to Consumer.CustomerService@simonandschuster.com. What do I do if I have a damaged product? EMAIL: consumer.customerservice@simonandschuster.com Where can I find a title by a specific author? Search our online