I have an ATI video card and I find that I have various problems when I attempt to run CmapTools. How could I solve them?
A. We have discovered a problem with some ATI Video Cards due to a known Java incompatibility. This may cause the application to get stuck, or dissappear, or possibly a blue or black screen. You may be able to upgrade your ATI driver to correct this problem. See http://www.ati.com/support/infobase/4570.html You should also search the ATI site for recommendations specific to your card. You should also make sure that you have the latest version of DirectX (8.1 or later works fine). To determine which version you currently have installed, go to “Start –> Run” and type “dxdiag”. You will see a window with information related to the DirectX version and some tests. If you don’t have version DirectX 8.1 or later, then upgrade your DirectX and try again. http://www.microsoft.com/windows/directx/default.aspx?url=/windows/directx/downloads/ Finally, if the previous procedure does not fix the problem, then there is a work around. With a text editor like Notepad, edit a file called “CmapTools.lax
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