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I have already deposited/transferred payments to VMobile’s bank accounts, but I have not receive my load yet. What should I do?

April 26, 2017bank accounts deposited load PAYMENTS transferred

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I have already deposited/transferred payments to VMobile’s bank accounts, but I have not receive my load yet. What should I do?

1 Answer

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Posted

Check if you have already notified VMobile head office of your payment. Notification is being done by sending the necessary LX RELOAD command to the system. Once the notification is sent, your account shall be replenished as soon as your deposit has been verified. Take note that posting period of your deposit varies depending on bank policies. Please refer to SMS commands section of the online FAQs for the proper command format.