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I have added the disclaimer but I still get the reminder back. What is going wrong?

April 26, 2017added Disclaimer going reminder wrong

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I have added the disclaimer but I still get the reminder back. What is going wrong?

1 Answer

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The most common cause of receiving reminders when you have added the disclaimer is mistyping. The disclaimer needs to be worded identically to the standard text, otherwise it will not be recognised. For example, the standard text refers to “email”. If you type the disclaimer and use the word “e-mail” instead, it will not be recognised. The safest way to enter the text is by cutting and pasting it, for example from the reminder message itself.